My 20 year experience within Information Technology industry starting as a reliable technical support resource and successfully progressing to customer escalation management, customer advocacy and customer success roles with Veritas/Symantec, consulting and currently Dell EMC, enabled me to develop a unique set of skills that put customer success first with the ability to have thorough technical understanding of desired customer outcomes and solutions. Technically capable while commercially and business astute.
My focus continues to be keeping up to date with Information Technology trends, complimenting my technical competency with exceptional client relationship management skills and can-do attitude.
In my spare time I enjoy creating YouTube videos with my passion being health, fitness as well as finance markets and investing.
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